1. What are O.E.M. Parts?
OEM (Original Equipment
Manufactured) is a term used for parts made
by the manufacturer of your automobile.
2. What does “Aftermarket”
mean?
"Aftermarket" is a term used to describe repair/replacement
parts for your automobile that are not produced by the manufacturer
of your car. Many "Aftermarket" parts carry certification
by "CAPPA" which helps ensure the integrity and
basic quality of the part. Usually these parts are less expensive
and therefore some insurance policies authorize the use of
these parts. These parts are sometimes referred to as "Quality
Replaced Parts".
3. What is a deductible?
A deductible is a portion of the repair bill that you are
responsible for. This is determined by your insurance policy.
For example, some deductible amounts are $100, $250, $500
and $1,000. The higher the deductible amount, the greater
discount is applied to your policy premium. This Calculation
occurs at the time you purchase your insurance policy.
4. When am I responsible
for paying my deductible?
When your vehicle repairs are complete, the insurance company
pays us for the work performed minus your deductible.
The deductible is due to the body shop when the car is picked
up.
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